Applied AI, not a distant vision. See what is already working in industry today.

Generative AI has changed the way companies think about artificial intelligence. At the same time, many discussions reduce AI to ChatGPT, Copilot or Claude and to content generation. That often leads to wrong expectations, and not always to the best technology decisions.

Maryam Arabshahi, data scientist at Bosch AIG, takes a practical look behind the GenAI hype. She compares classical AI with generative AI, explains how both work, shows their strengths and limits, and explains why the right technology always depends on the specific problem, not on the current trend.

With practical examples from industry, she shows why classical AI is still the better choice in many use cases, especially where reliability, accuracy, low latency and structured decision-making come first, and in which scenarios generative AI can unfold its full potential. Participants take away a practical decision framework for choosing the right AI technology for each use case, instead of automatically following the hype.

Generative AI has shown how capable language models can be. But in industry, success depends on understanding the real world, not on language. Machines, robots and AI agents need to know where people, material, vehicles and equipment are, and how they move.

Using practical examples from production and intralogistics, the talk shows why spatial data is the missing dimension of modern industrial AI. It explains the role of the open omlox standard, how companies can use position data independently of any single vendor, and how this enables new applications, from optimizing material flow to collaboration between people and robots.

The talk is aimed at decision-makers and innovation leads in mid-sized companies and gives concrete guidance on how to start with physical AI without running into technological dead ends.

At AICon Heidelberg in April, I asked the audience whether they are comfortable using models they do not understand. Today, more people are asking for explanations, from developers building on LLMs and agents to auditors and regulators. The explanations themselves have changed, and some people have stopped asking at all. How can explainable AI address all of them? This talk is a deep dive into this new world of explainable AI: recent research on agentic systems and tabular foundation models, what explainability contributes to AI safety, and what it means for teams building AI products today, from audit to customer systems.

LÄPPLE Automotive programmed its own AI platform and successfully released it within the group. Markus Rosenfelder shows how the company, with around 2,000 employees in administration and production, introduced its own AI software.

He also takes on the make-or-buy question: how can a mid-sized company build its own software platforms today? The pendulum is swinging strongly towards make.

Software agents in SAP landscapes operate on records. Their input is a document or a transaction, their output a posting. Observations made in the physical environment, such as the condition of an asset, enter those records only after a person has transcribed them. In the inspection and patrol routines we examined, this transcription step is where most observations are delayed or lost.

The session reports on an implementation that integrates a mobile robot as an agent of the same type rather than as a separate system. It uses one plan-and-execute agent, the orchestration, authorisation and governance services of SAP BTP, and a quadruped platform running ROS 2. The difference to a software agent is confined to the input channel, which is sensory rather than documentary. The output path is unchanged: a notification on the equipment object in S/4HANA, under the same audit trail and the same rule on what posts automatically and what requires human approval.

We separate what is operational from what is designed. Command input, mission planning, navigation and perception run on the platform today; the cloud-side perception model and parts of the backend path are in development.

The open problem is neither locomotion nor object detection, both of which are available as commodity components. It is the assignment of a perceived object to its representation in master data, that is, symbol grounding against an enterprise data model. We argue that this is the same integration problem encountered in software agent projects, and examine what changes when the reference is a sensor reading rather than a document.

Foundation models are changing the way robots are built and programmed. Instead of designing a separate solution for every task, these models let robots better understand images, language and their surroundings, which makes them more flexible and able to handle a wider range of real-world tasks.

Foundation models are becoming one of the most exciting developments in robotics. They let robots combine perception, language understanding and decision-making in ways that were not possible with traditional robotics approaches. In this talk, Negin Schmidt introduces the core concepts behind robotics foundation models, shows what they can already do, and discusses their current limitations.

For the longest time, intelligence was the defining constraint for most businesses. Acquiring talent that could solve increasingly complex problems with intuition, intelligence and knowledge set great companies apart from merely good ones.

With frontier models, intelligence becomes a commodity, available to anyone with a credit card. It is priced like water or electricity, and it halves in cost every 18 months. So what becomes valuable?

Tobias Wasle wears two hats. As a Solutions Architect at AWS, he puts intelligence to work on real-world problems every day. As founder of Wildschytz, he decides which problems are worth solving. In this keynote, he shares how this tectonic shift changes what is valuable, and a framework, built from running an experience company while working with AI every day, for scaling human connection with intelligence instead of losing it to it. The audience learns how AI will shape future jobs, how to scale human connection and skills with AI, and how to build a lasting moat for their career or business.

Industrial AI has spent a decade optimizing what machines can see and compute: vision systems, sensors, dashboards, data pipelines. It has barely touched how people on the floor actually interact with any of it. For someone with their hands full or gloves on, a screen is the wrong answer to almost every question.

This keynote argues that voice is the missing interface layer for industrial AI, not a nice-to-have but the natural way people already work, and proves it live: real-time, hands-free reporting and a safety check, done entirely by voice with state-of-the-art speech technology built and running in production today. Not a concept, not a roadmap: what is actually possible right now.

What makes a voice agent feel natural? This keynote follows one story from start to finish: "Anna" calls her insurer, and in a recorded opening the call goes badly.

Over five acts the agent is rebuilt on ElevenAgents, each act proving one design principle with an optimized outcome: voice design (conveying intelligence through the voice and natural fillers rather than polish), latency (removing friction; the choice of LLM and text-to-speech), interruptions (letting callers barge in, including a fix for the German filler word "ja"), personalization (switching languages, dynamic variables and tool calls) and continuous improvement (monitoring, regression testing and evaluation criteria).

The keynote closes by replaying Anna's call before and after, and with an open question: which calls should we be making that we aren't making today?

The talk shows how AI agents get a lasting semantic memory with Semvec, without token costs growing linearly with the length of a conversation. Instead of re-reading the entire history on every turn, Semvec condenses the context into a state vector and passes only the relevant memories to the LLM. On the LOCOMO benchmark, Semvec comes close to the quality of mem0 (J 0.605 versus 0.669), while ingest needs no generative LLM calls, the context per reader call is about 8× smaller and ingest is about 8× faster.

Using a clinical assistant as the example, the scenario grows step by step from a single agent to a hospital network. Semvec Cortex adds clusters with shared memory, regions with consensus drift detection, a global observer for anomalies, shift handovers via export and import with SHA-256 and consistency checks, and consensus votes. Neo4j is the single source for domain knowledge and conversation state. The central link is the INVESTIGATED relationship, which makes it possible to audit via Cypher which agent examined what, and when. Further topics: combining a drift score with top similarity to detect topic changes, verbatim storage of dates, dosages and IBANs, and best practices for production.

AI writes code. We continue to write tickets, plan sprints, and work through backlogs. Is this the future of software development, or are we just automating the past?

This keynote doesn't just scrutinize individual tools but puts the entire value chain to the test: from identifying a problem to product decisions and implementation, through to operation and measuring actual benefits. The thesis: building AI into existing processes falls short. We need to question why these processes look the way they do.

What becomes the bottleneck when implementation limits less and less what we can build? What still distinguishes a company from its competitors when its software functionality becomes increasingly easy to replicate? And what role do tickets, sprints, and releases play when agents derive improvements from usage data, implement changes, and make them ready for review?

The talk examines three shifts: from code to context, from backlog to continuous learning cycle, and from software ownership to true differentiation. It also reopens “build vs. buy”: buy what is interchangeable, but not what defines you. As individual solutions become easier to create, we have to decide anew where standard software is useful and where custom software creates strategic value.

However, the biggest break might not lie in the code but within our organizations. Between technical possibilities and actual usage stand decision-making paths, role definitions and processes that were developed for a different reality. What must we change so that technical speed truly results in more value?

A keynote for everyone who doesn't just want to build more software faster, but wants to rethink what we build, how we learn, and which parts of previous software development we will still need tomorrow.

Many complex industrial and creative tasks, such as editing videos, producing 3D renders, optimizing logistics and supply chains, or monitoring and configuring production lines, traditionally need complicated software with bloated interfaces full of menus, knobs and parameters to support their many features. AI agents can turn these complex workflows into simple interfaces that work through natural language alone.

However, a powerful trade-off can be achieved by presenting control widgets (sliders, dropdowns, selections) and custom visualizations dynamically, when they are needed and tailored to the intent the user expresses in natural language. With Generative UI, these intricate tasks shift toward an agentic approach in which AI goes beyond traditional controls to help solve, create and design, while the dynamic interface provides more control and transparency. Combining intelligent agents with a dynamic UI that communicates accurately drives the 10x productivity and reliability that industrial scenarios and critical systems require.

In an era where AI tools are spreading faster than the trust needed to rely on them, the real challenge for operational teams is not access to technology but meaningful adoption. This session explores the journey from skepticism to confidence: how moving beyond generic, off-the-shelf chatbots toward purpose-built tools, grounded in a team's own processes, domain knowledge and data, turns AI from a novelty into a trusted colleague.

Many organizations are adopting agentic AI at unprecedented speed, and some of those who have already come part of the way face new questions. In the past, the question was often: can AI solve this? For more and more workloads, the answer over the last few years became yes.

While token prices keep falling for similar levels of intelligence, the tone has shifted. As workloads mature from proofs of concept and demos to production, cost becomes a real constraint. Instead of "Does it work?", the question becomes "Is it worth it?"

To answer it, we need to sharpen our understanding of "it": the work we want agentic AI to get done. From that understanding, workloads can be optimized for cost and performance.

How does the City of Heidelberg use AI assistants in its administration to make everyday work easier for its staff? Philipp Lechleiter gives an insight into the city's AI practice.

The aim of this masterclass is to work out the theoretical foundations of MCP (the Model Context Protocol) and skills, and then for participants to build their own MCP server for any software they have API access to.

Birgit Fischer shows how AI agents unlock knowledge from different sources. Sina Ferfers-Heinold reports from the ongoing project at Glen Dimplex Deutschland: How does a technical solution become a tool that employees use daily, and what does the path to a digital service assistant look like?

– Which service use cases can already be successfully supported today

– What prerequisites must be created for acceptance, trust, and sustainable use

– How AI assistants will evolve in the coming years from response systems to active process support

No script, no prior arrangements: Our voicebot steps into the ring live with you, quick-witted, spontaneous, and surprisingly specific. In this interactive session, we engage in a genuine dialogue with the voicebot and the audience. With real questions, spontaneous answers, and surprising moments, you will experience how well it understands conversations, recognizes contexts, and reacts naturally.

Experience live the possibilities that intelligent voice solutions offer and how AI can already support teams today by simplifying communication and taking over repetitive tasks. Concrete applications are also emerging for companies in the industrial sector.

Oh no, please not another newly coined anglicism that nobody understands. And yet there are synergies between sustainability, security and digitalization: they are directly intertwined and build on one another.

Sustainability and security in the world: "We must invest in our security," says the German federal government, "to protect our freedom, our democracy and with them the livelihoods of future generations." That is the real core of sustainability, which is why sustainability cannot be achieved without security.

Sustainability and security in companies: corporate sustainability and cyber security are both high on companies' agendas. Instead of turning them into two initiatives, companies should focus equally on "secure sustainability" and "sustainable security". Today there are many synergies between the two; they build on each other and are directly intertwined. Apurva Gosalia calls this phenomenon "Cyber Sustainability".

Corporate sustainability as a driver of cyber security: in future, cyber security measures belong in the sustainability report. Stakeholders can use this information to assess a company's risk appetite and its potential long-term profitability. The cyber security measures companies take must comply with the EU legal framework that governs all cyber security obligations. This approach improves the overall quality and content of sustainability reporting. In other words, corporate sustainability can be seen as a driver of cyber security. Corporate sustainability and cyber security are two sides of the same coin, and its name is Cyber Sustainability.

AI transformation promises relief. What often happens in practice is the opposite: routine work disappears, but the responsibility stays, without the process knowledge, the time or the mandate to really carry it.

Agentic AI makes the problem worse. An agent no longer just suggests; it acts. When people are only nominally "in the loop", because they are expected to rubber-stamp dozens of agent decisions every day, an abstract question becomes an urgent one: who is liable when things go wrong?

This keynote shows why this is not a training problem but an architecture problem. From supporting more than 70 AI transformation projects in mid-sized companies, a clear pattern emerges: companies build automation and AI pipelines without redistributing responsibility, and then wonder about error rates, lost trust and burnt-out employees who were made reviewers without a mandate to review.

The talk offers an answer beyond "more training": a responsibility architecture that states clearly where automation, where generative AI and where people stay in control, and why exactly this clarity decides whether the next wave of AI succeeds or fails.

AIBOM (AI Bill of Materials) addresses a central challenge of using AI systems: understanding what is actually inside them. Scientists need transparency to reproduce and validate their research; companies need it for risk management and regulatory compliance. With the current regulatory landscape, in particular the EU AI Act and its demand for transparency and comprehensive documentation, AIBOM becomes a practical tool that companies actually have to implement. The concept builds on established software supply chain security (SBOM) while highlighting new AI-specific risks such as data provenance, model quality and vulnerabilities in training data sets.

The security dimension of AIBOM is particularly important: it makes it possible to identify vulnerabilities along the entire AI supply chain, from the training data and the model components used to downstream dependencies. That makes it an essential instrument for protecting critical AI infrastructure against manipulation and attacks. For companies, AIBOM translates into concrete use cases in day-to-day operations; for research, it means establishing standards and best practices in a young field.

The talk shows how AIBOM closes the gap between the black-box nature of modern AI systems and the need for control and traceability.

Many companies are successfully testing AI in individual use cases: summarizing documents, answering requests, automating processes. The next challenge starts where these solutions are meant to scale: how do many isolated AI initiatives become an integrated steering system for the whole organization?

Using KARO as the example, the talk shows how AI can in practice be laid as a steering layer over existing information about the organization, its processes and its architecture. It focuses on the concrete building blocks: a shared meta-model for capabilities, processes, organization, data and IT; connecting documents, key figures and events; AI-supported dependency and impact analyses; and governance mechanisms for traceable recommendations and human approval.

Concrete examples show how KARO answers questions such as: which processes, systems and responsibilities does a new regulatory requirement affect? Where do dependencies, risks or unnecessary complexity arise? Which AI or automation measures have the biggest lever on value creation? How do lessons from operations and delivery flow back into standards?

KARO does not stop at analyzing what exists. Drawing on the organization's knowledge, the AI can develop new options for action, process variants and solutions, combine connections across domains and generate hypotheses at a breadth that is often not achievable in daily work. AI thus becomes not only an efficiency tool but a source of innovation and support in redesigning value creation.

Not every organization needs autonomous agents right away. But every organization needs a reliable picture of its situation, clear guardrails for decisions, and the ability to turn change into value creation in a targeted and innovative way.

Artificial intelligence is not only changing how we work, it is redefining the role of human value creation. Andreas Loroch explores why technological progress requires both personal and organizational transformation. The key lies in an effective interplay between people and AI: ownership rather than control, connection rather than hierarchy, and decisions made where value is created. This keynote offers a thought-provoking perspective on how organizations can actively shape the future of work and turn the accelerating development of AI into greater impact and value.

This keynote shows how leaders in automation and supply chain can overcome their reservations about artificial intelligence and, as courageous role models, establish an appreciative, future-proof collaboration between people and machines.

It is aimed at leaders, supply chain managers, logistics managers and transformation decision-makers who want to drive automated processes but meet skepticism, overload or vague worries in their teams, whether about legal uncertainty, the fear of losing control or status, or concern for their own jobs. Tim Glück provides the frame of reference modern leaders need now.

After this keynote, you approach AI not by waiting but with a clear will to shape it. You create a safe framework that transparently puts data protection and legal questions in context and takes away your teams' fear of the pace of technology and of social isolation. Instead of seeing AI as a threat, you build a culture of appreciative coexistence in which technology strengthens people rather than replacing them. You take away proven frameworks for using AI in prioritization, monitoring, automated reporting and smart delegation, and anchor positive routines in everyday leadership along the entire supply chain. You lead the change actively, with conviction, empathy and courage.

AI is used by people – or not, if they are afraid of it. How can we communicate innovation convincingly without being too technical, unclear or boring? In this keynote, psychologist and communication expert Benedikt Held shows how to communicate AI persuasively.

The interplay of data, technology, and AI on one side and experience, intuition, and gut feeling, but also passion, on the other.

Cansu Yapici brings expert input to a panel on AI integration in companies and the public sector, with concrete use cases, above all avatars and autonomous shuttles.

Whether it's a new product, a recruiting campaign or a change process: companies make decisions every day that have to work for customers, employees, applicants or partners. Often, though, these decisions rest on internal assumptions, or on target-group profiles that are documented but hardly serve as a real basis for decisions in everyday work.

This is where Persona Insights comes in, a joint development project of Fraunhofer IAO and Commha Consulting. This interactive masterclass shows how classic persona profiles become realistic AI simulations you can talk to. Teams can engage with these AI personas: test messages, understand objections, question requirements, spot acceptance risks and reflect on ideas from the target group's perspective.

The approach combines practical knowledge from communication, change, marketing and target-group work with scientifically grounded technology and evaluation. The aim is not another generic AI application but a robust simulation approach that helps organizations align decisions earlier and more soundly with the perspectives of relevant target groups.

Participants get an insight into how AI personas are created. In a live demo, they experience how a persona reacts to concrete questions, offers, arguments or change scenarios, and how this can lead to better decisions in strategic communication, HR and change scenarios. The masterclass is aimed at decision-makers in industry, mid-sized companies and technology-driven organizations who want to use AI not just as an efficiency tool but as a sparring partner for better decisions.